Refund policy

At Appril, we take pride in delivering premium-quality garments. We want you to be completely satisfied with your purchase, while ensuring our returns process maintains the integrity and hygiene of our products.

1. Eligibility for Returns:

We offer returns and refunds within 10 days from the date you receive your order, only for clothing that is unwashed, unworn, and in its original packaging.

Please ensure-

• The product is unused, unwashed, and in the same condition as received.
• All tags, labels, and original packaging are intact.
• You have the receipt or proof of purchase.

2. Items Not Eligible for Return

We shall not accept returns for-

• Washed, worn, or damaged garments.
• Customized or personalized products.
• Items that are not in their original packaging or have missing tags.
• Products purchased on final sale or marked as “non-returnable” at the time of purchase.

3. Refund Process:

• Once we receive and inspect the returned item, we will initiate the refund within 7–10 business days using the same payment method used for purchase.
• Shipping charges (if any) are non-refundable.
• We reserve the right to refuse returns that do not meet our return conditions.

4. How to Initiate a Return:

To request a return, email us at care@appril.in with:

• Your order number
• Reason for return
• Clear photographs of the product showing tags intact and the condition of the garment

Approved returns should be shipped to:

SNA Commerce Private Limited
241, Sector 42, Gurugram, Haryana – 122002

Please use an insured and trackable courier service. We cannot be held responsible for goods lost or damaged during return transit.

5. Gift Returns:

If the product was marked as a gift and shipped directly to you, we can issue a gift credit once the returned item is received and approved.

If the item was not marked as a gift, the refund will be processed to the original purchaser.

6. Contact Us:

For any questions about our Returns & Refunds Policy, reach out to us at care@appril.in